Beware of AOL/Netscape

Korrie

Moderator
Ok guys, listen up....Netscape is a screw job, money stealing, fraudulant business....Here is the story....

Netscapes offers $9.95/mth internet, first month for free and if you cancel within the first month there are no charges. Sounds good? So we signed up for it. Right away, we were charged $9.95 on our bank card. That made us mad that they'd down and out lie like that, so we go to cancel our acct. Of course, only one person can cancel your acct..no one else, so you have to wait on hold FOREVER. SOOO....we get this guy (who says the office is in India) and he cancels the acct and says that we will get a refund in 2-3 dys.

SO, here we are today, go to check our bank acct and find out, netscape charged $109.45 to our acct! That's $9.95 x 11 months...they said we had a committment to one year service. Which, was NOT the case ( we canceled in 2 wks, had 30 dys to cancel)! SO, we call back and after being on hold for forever, again, we get told the same thing, they will reverse the charges in 2-3 days. THey didnt' do it the first time, why would they do it this time?? What a rip!

Ok, so how does AOL figure into this? AOL, ownes Netscape!! They set up a crappy service on purpose, so you...A) go to netscape and they get your money anyways, or B) go to netscape..giving aol your $..then get mad at netscape and go back to AOL.

Its all a big marketing scam... You go to Goggle and Type in "netscape sucks" or whatever, NOTHING comes up at all..know why? Netscape is Goggles main sponsor!

Check out the BBB website on Netscape.
 
Good grief!! :eek: Do you have cable? We have internet through our cable company and love it! It is WAY faster than dial up. I use netscape as my web browser but don't actually have my internet service through them. I have also tried AOL (that's where I met my husband!) and it totally sucked! SOOOOO SLOWWWW!

I hope that you get this problem resolved soon. There are so many people out there trying to rip us off! :mad:

Oh, and good luck on the next weight loss challenge! :)
 
i found this out years ago thank god! AOL ripped me off too so bad that my bank account went into a negative balance. now we have mindspring and our computers are networked together. editing to add we have DSL not dialup.

you mean google right not goggle?
 
Yes, I meant Google, lol!

I'm actually in shock that today we did get our refund! THANK GOD! I'm still upset and surprised by the way companies do business. AOL set up netscape just to rip us off.

This is a money making world and businesses don't care who they rip.
 
any company that sends out 1,000,000 CD's of "free internet access" is begging for clients. It's common knowledge to those in the IT industry that AOL is crap, and their service is crap. Everytime someone has problems browsing any of the sites we build, we first ask if they are using AOL. They have even taken a great product "Netscape Browser" and rewritten a bunch of garbage into it ... it then becomes a virus that you can't get rid of. Your best bet for service and quality is to go local (95% of the time) ... either cable or DSL. DSL is more secure, but the quality is lower (lost connections). I have been using Cable for 5 yrs now and have very, very few complaints, especially compared to the competition. I'm so confortable with it now, that I now have VoIP (internet phone) ... hell of a lot cheaper too.
 
Back
Top